Common questions answered
Frequently asked Questions
We’re based in the UK, with our manufacturing factory located in Yorkshire.
Our orders are usually received within a week of placing the order, unless they are in stock. Updated delivery time frames are always presented at the checkout.
We always want our customers to love their purchase. If you need to return an item, you can do so within 14 days of delivery, provided it isn’t made to order.
Simply email us and we’ll guide you through the return process.
If you need to change your shipping address, please email us within 24 hours of placing your order. After this time, we may already be processing or manufacturing your order and won’t be able to make changes.
Once your order has been dispatched, you’ll receive a tracking number along with an email or text message from the courier. This will allow you to follow the progress of your delivery in real time.
You can contact our customer service team by using the contact form on our website or by emailing us directly at info@rahmahomes.co.uk. We’ll be happy to help.
Yes, we do.
We offer bespoke Islamic wall art made to your requirements. Please contact us with details including size, colour, preferred finish, and any artwork examples or references you have in mind, and we’ll be happy to discuss your project.
